All products are covered by manufactures warranty unless specified as other. Buyers understand that if by any circumstances a product becomes defected within the first month of purchase, it is not the dealers’ obligation to replace such product, and this must always go through manufacture warranty.
Buyers understand that such product will be repaired or replaced for the same item at the manufactures criteria. Original invoice must be accompanied when reporting a problem.
Any damaged to be repaired must be reported within the first 2 days once the merchandise has been delivered, or it will be considered in home damage. Buyers agree to complete payments on schedule when merchandise loses their warranty.
Damage product will be exchanged for same product if in original package only. There is a 7 to 15 business day turnaround on such product to be repaired or exchanged and there is no same as product loaner for health reasons.
Product warranty does not cover transportation charges that may be applicable.
For further questions please feel free to contact customer service at (805) 483-7788 or email at info@haciendafurnitureoxnard.com