Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 805-483-7788 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Any damages are to be reported with original invoice and will only be covered solely to original buyer. If merchandise is damaged and needs to be repaired, it must be reported within the first 2 days once the merchandise has been delivered.

Any fabrics–fading, customer modifications and normal body depressions in mattresses are excluded. As well as damage caused by negligence, accident, or furniture used for purposes other than it was intended including commercial use.

For further questions please feel free to contact customer service at (805) 483-7788 or email at info@haciendafurnitureoxnard.com

Exclusions:

  • Customers modification
  • Fabric protection, including fading or misused
  • Normal body impressions on mattress
  • Damages caused by accidents, negligence
  • Damages caused by furniture used for other than it was designed for
  • Softness will occur through normal use and is not considered a manufactures defect